Privacy Policy

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Welcome to Tri-State Video Services, Inc. (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://tristatevideo.com/ (“Website”).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you contact us via email or through our Website, we may collect your name, email address, phone number, and any other information you provide.

  • Automatically Collected Information: Our Website may collect data such as your IP address, browser type, device type, and browsing activity through cookies and analytics tools.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to inquiries and provide customer support.

  • To improve our Website, services, and communication.

  • To send you marketing emails and updates if you contact us via email. You can unsubscribe at any time.

  • To comply with legal obligations and protect our rights.

3. Email Communications

If you email us or submit a request through our Website, we may add your email address to our mailing list. You may receive occasional promotional or informational emails. You can opt out at any time by clicking the “unsubscribe” link in our emails.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:

  • With trusted service providers who assist us in operating our Website and conducting our business, provided they agree to keep your information confidential.

  • If required by law or to protect our legal rights.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Request deletion of your personal information, subject to legal obligations.

  • Opt-out of marketing communications at any time.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website constitutes acceptance of any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Tri-State Video Services, Inc.
sales@tristatevideo.com
1379 Pittsburgh Rd
Valencia, PA 16059
(724) 898-1630